Terms of service

1. Agreement to terms

By creating an account or using Kliport ("the Service"), you agree to these Terms of Service. If you use the Service on behalf of a company, you confirm you have authority to bind that company.

2. Your account

You must provide accurate registration information and keep your credentials confidential. You are responsible for activity that happens under your account and for the accounts of the teammates and clients you invite.

If you use the Service from the European Economic Area, the UK, or Switzerland, the Service is provided to you in the EEA, UK, or Switzerland, and you will receive the GDPR protections described in our Privacy policy.

3. Acceptable use

You agree not to use the Service to store or distribute unlawful content, infringe intellectual property rights, attempt to access other users’ data, probe or disrupt our infrastructure, or resell the Service without written agreement.

You are responsible for the data you collect through intake forms and for establishing a lawful basis (including under GDPR) with the people whose data you collect.

4. Plans, billing & trials

Paid plans are billed in advance on a monthly basis through our billing provider (Dodo). Plan limits (users, clients, projects, storage, forms) apply to each tier and are described on the pricing page.

Every plan starts with a free trial. You are never charged silently after a trial — a paid subscription starts only when you choose a paid plan.

You can change or cancel your plan at any time from the settings page. Cancellation stops future billing; features remain available until the end of the paid period. Prices may change with at least 30 days notice.

5. Payments from your clients

Growth and Scale workspaces can collect payments from their clients by connecting their own Stripe, PayPal, or bank transfer details.

Money from those payments settles directly to the workspace owner's own provider account — Kliport never collects, holds, or touches your client funds, and is not a party to the underlying transaction.

You are responsible for your Stripe/PayPal account obligations (including refunds, disputes, and taxes) and for sharing your own payment terms with your clients. We never see or store card data; it is handled directly by your provider.

6. Your content

You retain ownership of everything you upload or create in the Service, including your clients’ data. You grant us a limited license to store and process it solely to operate the Service for you. We may remove content that violates these terms.

For client data you store, you are the controller under GDPR and we act as a processor. We will carry out your documented instructions, and enter into the agreement required by Article 28(3) GDPR (our Data Processing Agreement) on request.

7. Availability & support

We work hard to keep the Service available, but we do not guarantee uninterrupted operation. Planned maintenance will be communicated where possible.

8. Termination

You can stop using the Service and delete your data at any time. We may suspend or terminate accounts for material breach of these terms, with notice where practical.

9. Disclaimer & liability

The Service is provided "as is" without warranties of any kind beyond what law requires. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.

10. Cookies & privacy

We use only strictly necessary cookies by default and never set advertising cookies without your consent. See our Cookie policy and Privacy policy for details.

11. Changes

We may update these terms; material changes will be communicated before taking effect. Continued use after changes take effect constitutes acceptance.